Our Approach

Our approach to solving business problems is research intensive, process-driven, and collaborative — leading to decisions that drive growth.

We’re skilled in using world-class business and branding frameworks.  For each project, we identify the frameworks that best fit with your needs. These templates are useful in framing the issues, structuring the thought process, and communicating the plan. Through a disciplined process led by an experienced team, we help you develop blueprints for success.

Frameworks include:

  • OGSM
  • VMOST
  • SWOT
  • Product Lifecycle
  • BCG Matrix
  • Touchpoint Wheels
  • Positioning Maps
  • Sinek’s Golden Circle
  • Porter’s Diamond
  • Business Model Canvas
  • Brand Pyramids
  • Target Market Personas
  • Brand Architecture
  • And More

First Strategy

01

Business
Strategy​

How You Will Win in the Marketplace

02

Brand
Strategy

How You Wish to be Perceived in the Minds’ of Consumers

03

Marketing
Strategy

What, How, When, and Where You Communicate

Then Design

04

Logo
Design

The Face of the Brand

05

Digital
communications

The Brand’s Online Look, Feel,
 and Say
06

Non-Digital
Communications

The Brand’s Non-Digital Look, Feel, and Say

Aligning Business, brand,
and marketing STRATEGIES

Business
Strategy

This is where our process starts. Before we can create anything for you, we need to understand the elements that comprise your unique business. We assess the history, health, and purpose of your business, as well as exploring your industry, customers, and competition. We then take those learnings and use them to build a framework of goals and the strategies that will help you achieve them.

  • Internal Assessment
  • External Assessment
  • Goals and Strategies
  • Action Plans
  • Facilitation of Strategy Meetings
  • Focus Groups
  • Surveys

Brand
Strategy

Our next step focuses on your brand. We work with your team to define the essence of your brand, starting with your Brand Story. Whether launching a new brand or refreshing an older one, we help craft a strong visual identity and voice for your business that separates you from the competition and becomes a foundation for everything you do.

  • Brand Story
  • Mission, Vision, and Values
  • Differentiator
  • Consumer Personas
  • Touchpoint Assessment
  • Brand Positioning
  • Brand Architecture
  • Brand Voice and Tone
  • Brand Naming
  • Logo Development
  • Tagline Development
  • Typography
  • Package Design
  • Color Palette
  • Brand Guidebook
  • Internal Branding

Marketing
STRATEGY

Finally, we take the brand we’ve worked with you to define and bring it to life through a communication plan designed to reach your target market. From websites and social media to print, billboard, and broadcast ads, we create whatever is needed to address your branding and business needs. We also manage ad placement and analytics, building off everything we do to achieve even better results with each consecutive project.

  • Website Design and Development
  • Social Media
  • Content
  • E-Commerce
  • Analytics
  • SEO
  • AdWords
  • Print
  • Billboard
  • TV
  • Radio
  • Promo Materials
  • Sales Collateral
  • Press Releases
  • Development and Execution of Annual Plans and Campaigns